Status

NeebDesk service status and availability

Check the current health of NeebDesk services, AI workflows, integrations, incidents, and maintenance updates in one place.

Use this page to monitor AI Sales Agent, AI Support OS, platform services, and connected workflow availability.

Updated May 22, 2026 · 7:40 PM IST

Component statusIncident updatesMaintenance visibilitySupport path

Service Pulse Board

Live pulse

Current status

All monitored services are currently operating normally.

Operational
NeebDesk Platform
Web App
API
Authentication
AI Sales Agent
AI Support OS
Channels
CRM Sync
Billing
Notifications

Workflow health path

Last checked
IngressCore APIAI LayerIntegrationsDelivery

Component health

Current status by service

Monitor the services that power NeebDesk customer-facing workflows.

Web App

Dashboard and workspace access

OperationalUpdated May 22, 2026 · 7:40 PM IST

API

Core platform API and workflow events

OperationalUpdated May 22, 2026 · 7:40 PM IST

Authentication

Login, registration, password reset, and session services

OperationalUpdated May 22, 2026 · 7:40 PM IST

AI Sales Agent

Lead qualification, buyer responses, and sales workflows

OperationalUpdated May 22, 2026 · 7:40 PM IST

AI Support OS

Summaries, suggested replies, routing, and support workflows

OperationalUpdated May 22, 2026 · 7:40 PM IST

Conversation Channels

Chat, forms, email, and voice message handling

OperationalUpdated May 22, 2026 · 7:40 PM IST

CRM and Calendar Sync

CRM handoff, calendar booking, and integration workflows

OperationalUpdated May 22, 2026 · 7:40 PM IST

Billing

Checkout, plan management, and payment workflows

OperationalUpdated May 22, 2026 · 7:40 PM IST

Notifications

Email alerts, team notifications, and workflow updates

OperationalUpdated May 22, 2026 · 7:40 PM IST

Incidents

Active and recent incidents

See what happened, what is affected, and the latest update.

No active incidents

All monitored services are currently operating normally.

Maintenance

Planned maintenance windows

Review upcoming maintenance and expected impact before it affects customer-facing workflows.

No scheduled maintenance

There are no planned maintenance windows at this time.

Status history

Recent platform health at a glance

Review recent operational history across NeebDesk services.

Status history will appear here once monitoring data is connected.

Updates

Get notified about incidents and maintenance

Subscribe to receive updates when NeebDesk reports incidents, maintenance, or service recovery.

Status subscriptions are not enabled yet.

Contact us for status updates

Reliability

How NeebDesk communicates service health

Status updates should make it easy to understand what is affected, what we are doing, and when the next update is expected.

Clear component status

Each service should show whether it is operational, degraded, under maintenance, or experiencing an outage.

Incident updates

Active issues should include affected components, current status, and the latest update.

Maintenance visibility

Planned maintenance should show expected timing, impact, and affected services.

Recovery confirmation

Resolved incidents should clearly show when service has returned to normal.

Related resources

Related resources

Review linked trust and support resources when investigating service questions.

Security

Review NeebDesk access controls, AI guardrails, audit visibility, and secure workflow design.

View Security

Trust Center

Find security, privacy, reliability, and review resources in one place.

Visit Trust Center

Contact

Need help with an issue or account question?

Contact NeebDesk

Guides

Learn how AI Sales Agent and AI Support OS workflows are designed.

Explore Guides

Status questions

Operational means the service is available and working as expected based on current status information.

Need help with a service issue?

If something does not look right, contact NeebDesk and share what you are experiencing so the right team can review it.

Component statusIncident updatesMaintenance visibilityStatus notificationsSupport path
NeebDesk Status | System Health and Service Availability